
Sales Policy
Effective Date: January 17, 2025
At Nano Stationery Shop, we are committed to providing high-quality stationery and exceptional customer service. This Sales Policy outlines the terms and conditions for purchasing products from our website. By making a purchase, you agree to the terms set forth in this policy.
1. Product Availability
Inventory:
All products listed on our website are subject to availability. While we make every effort to keep our inventory updated, certain items may be out of stock or discontinued. In such cases, you will be notified immediately, and you may either choose an alternative product or request a full refund.Product Descriptions:
We strive to provide accurate and detailed product descriptions, including images, specifications, and prices. However, slight variations in color or design may occur due to lighting or monitor settings. We do not guarantee that product images will exactly reflect the actual items.
2. Pricing
Product Prices:
Prices listed on the website are in U.S. dollars and are subject to change without notice. Prices will be confirmed at checkout, and any applicable discounts or promotions will be applied at that time.Sales Tax:
Sales tax will be applied to your order based on your shipping address, where applicable. The final amount will be displayed at checkout.Discounts and Promotions:
We may offer discounts or promotional offers from time to time. These offers are subject to availability and may be withdrawn or modified without prior notice. Discount codes must be entered at checkout to apply. Promotional offers cannot be combined unless otherwise specified.
3. Order Process
Placing an Order:
To place an order, select the items you wish to purchase and add them to your shopping cart. Once you’re ready, proceed to checkout where you will enter your shipping and payment information. Review your order and confirm the details before completing the purchase.Order Confirmation:
After your order is placed, you will receive an order confirmation email with your order details, including the items purchased, shipping information, and order number. This email serves as a receipt for your purchase.Order Acceptance:
Please note that submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel an order at any time for various reasons, including product availability, pricing errors, or issues with payment processing. If your order is canceled, you will be notified, and a full refund will be issued if applicable.
4. Payment Methods
We accept the following payment methods:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure online payment options as specified at checkout
Payment must be received before orders are processed or shipped. By providing payment details, you confirm that you are authorized to use the selected payment method.
5. Shipping and Delivery
Shipping Times:
Please refer to our Shipping Policy for detailed information on shipping methods, delivery times, and associated costs. Shipping times are estimates and may vary depending on location, order volume, or external factors.Shipping Fees:
Shipping fees will be calculated based on the weight of your order, shipping method, and delivery location. You will be able to review shipping costs before completing your order at checkout.
6. Order Modifications
Once an order has been placed, we may be unable to make changes. If you need to modify your order, please contact our customer service team as soon as possible at info@nanostationeryshop.net. We will do our best to accommodate any changes, but once the order has been processed or shipped, modifications cannot be made.
7. Returns and Cancellations
If you wish to return or cancel an order, please refer to our Refund and Returns Policy. Returns and cancellations must be made in accordance with the terms and conditions outlined there.
8. Customer Service
If you have any questions or need assistance with your order, our customer service team is here to help:
- Email: info@nanostationeryshop.net
- Phone: (323) 654-0766
- Address: 3133 Dona Emilia Dr, Studio City, California (CA), 91604
9. Changes to the Sales Policy
We may update this Sales Policy from time to time to reflect changes in our business, customer needs, or legal requirements. Any changes will be posted on this page with an updated effective date. Please check this page periodically for any updates.